Internet Explorer 11 error message, "A unexpected error has occured".

I am experiencing a issue when trying to update a browser from IE9 to IE11 on a workstation running Windows 7. Once Installation of IE11 is completed, the computer is restarted, and  IE11 is launched, I continuously received the message of "A unexpected error has occurred". I have to press Ctrl, ALT, and Delete to end the process.

 I have completed the following steps:
  1. Reset IE from the browser.
  2. Uninstalled/reinstalled the browser.
  3. Checked on updates for the drivers from
  4. Opened cmd.exe with Run as Administrator and applied the SFC /SCANNOW.
  4. Upon reviewing the event log at the time I received the unexpected stopping of IE11, I show the follow information (See Attached File).

Does anyone have any suggestion of what still may be causing IE11 not to install. IE9 works fine once I uninstall IE11. What steps would I need to take next? Reimage machine? I appreciate your feedback.

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JohnBusiness Consultant (Owner)Commented:
Download IE 11 for Windows 7 from Microsoft:

Then go to Programs and Features, Windows Features and uncheck IE. Close out and you must restart.

After restart try installing IE 11 from the download above.

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dlmyersdtaAuthor Commented:
HI John,

I will give this a try and let you know my finding. Thank you for the suggestion.

Some other program is interfering with IE 11.  It could be a Windows Update.
Unfortunately the Event Log does not indicate a "Faulting Module".
Try running Process Explorer to see if you can detect any program that should not be running.

You may have to run a Repair Install
This should not affect personal data or installed programs (but will uninstall updates).  A backup is always a good idea.
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dlmyersdtaAuthor Commented:
I will give these suggestions a go and alert you to my findings. Thanks for the feedback.
JohnBusiness Consultant (Owner)Commented:
If you have tried our suggestions (download/install IE11 AND run a Repair Install) and further, you ran System File Checker with no results, then your next step is to back up, format, and reinstall Windows.
dlmyersdtaAuthor Commented:
Hi John,

I'm thinking I'm going to have to re-image the computer. Thanks for your insight.
Did you run a Repair Install as suggested?  It is less painful to recover from.
dlmyersdtaAuthor Commented:

I did try to run the a Repair install as suggested. On this instance, I removed IE11 from the workstation due to issues. The IE reverted back to IE8. When trying to update the browser back to IE11, I kept getting a message stating the installation could not complete install. After doing a system restore, I was able to get IE11 back on the users workstation. I will keep these helpful tips in mind should I run into this issue again. Thank you all for your suggestions.
JohnBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to help.
dlmyersdtaAuthor Commented:
No problem and thanks again.
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