We had a website in a development mode and were able to access it from the office using the IP address and www.domain.com.
I have in the local DNS an A record for www pointing to the site IP which allowed access during development.
After making the site live, removing a forwarder at GoDaddy.com and changing the A (Host) record (@) to the site IP we are not able to access the site from the office.
The site is still accessible from external networks using the www.domain.com and the IP address.
I can ping both the IP & the www.domain.com from the office.
Using tracert for the IP gets out for 16 hops.
Using tracert for the www.domain.com only returns 1 entry which is our DNS server.
Thanks,
Thanks for the response.
Are you saying that this forwarder is set in the site itself, in PrestaShop on the hosting server? There is no forwarder at GoDaddy where the domain name is registered and the A records set.