print from IE 11 on windows 8.1

bkreynolds48 used Ask the Experts™
I have searched the internet and tried all the solutions for this
I cannot print web pages from IE 11 on windows 8.1
I have to do a print screen and paste into word to print which is really annoying
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Top Expert 2015

And what happens if you press CTRL+P ?


The printer windows is displayed - then when I click print nothing happens
I have a canon mp530 and a brother mfc9130cw - neither will print from IE
I have no problems printing from other software
Top Expert 2016
start with the basics
sfc /scannow (run it 2 x)


I ran that but the problem still exists - can't print -

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.


I ran the scan twice -nothing shows up
I tried print for both printers and the print queue briefly shows the page to print then disappears
any other ideas?

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