asked on IPv6 with Local Exchange sending Bounce Backs
We have a client who is on Comcast with a static IPv4 address and local Exchange. Comcast has started rolling out IPv6 on everything and they are now receiving bounce backs when sending out (message below). I've contacted Comcast and they say that they cannot assign a static IPv6 address, therefore we cannot set reverse DNS for IPv6. I have added their IPv6 address to their SPF record which solved the issue temporarily, but since the IPv6 is dynamic it has changed, then they get bounce backs again.
We have a number of clients behind a hardware firewall, which we disable IPv6 on, and they are not having any problems as they are only communicating with the world on IPv4.
Any idea on a permanent fix to resolve this IPv6 dynamic address issue that inevitably causes bounce backs?
We have a number of clients behind a hardware firewall, which we disable IPv6 on, and they are not having any problems as they are only communicating with the world on IPv4.
Any idea on a permanent fix to resolve this IPv6 dynamic address issue that inevitably causes bounce backs?
Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.
The following organization rejected your message: mx.google.com.
____________________________________ ____
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: SERVER.[xxxx].local
[xxxx]@gmail.com
mx.google.com #550-5.7.1 [2601:[xxxx]:c05c] Our system has detected that 550-5.7.1 this message does not meet IPv6 sending guidelines regarding PTR 550-5.7.1 records and authentication. Please review 550-5.7.1 https://support.google.com/mail/?p=ipv6_authentication_error for more 550 5.7.1 information. x75si3472751ioi.11 - gsmtp ##
Exchange
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Amit Kumar
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ASKER
We're not having an issue with Exchange itself, the problem is the bounce back we receive when sending. I don't see how the version of Exchange would be causing this type of bounce back, but again, I don't know which is why I'm here. If this is the case, is there any more information you could provide?
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Thank you, good article. One client we're having the issue with is on Exchange 2010, the other is on Exchange 2013.
In both cases, everything seems to be working as far as IPv6 is concerned, the issue is with external spam filters, namely Google in this case, bouncing back messages with the message in my original post.
We are not able to get reverse DNS setup on the IPv6 address because it is not static, and since it's not static and keeps changing, SPF records need to be updated frequently.
So, in either case of whether or not the version of Exchange supports IPv6, the issue is not appear to be with Exchange itself. (Exchange was the best tag I could use on this post)
In both cases, everything seems to be working as far as IPv6 is concerned, the issue is with external spam filters, namely Google in this case, bouncing back messages with the message in my original post.
We are not able to get reverse DNS setup on the IPv6 address because it is not static, and since it's not static and keeps changing, SPF records need to be updated frequently.
So, in either case of whether or not the version of Exchange supports IPv6, the issue is not appear to be with Exchange itself. (Exchange was the best tag I could use on this post)
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ASKER
Comcast does not offer static IPv6. The client does have static IPv4, but Comcast says they cannot assign static IPv6.
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