Windows 8.1 Logon Issue

Craig used Ask the Experts™
We have an Asus laptop running Windows 8.1.  It was set up so that only one users logon screen appears - nothing else like power options, etc. shows on that screen.  We don't have that users password and we don't want to hack that account.  We want to logon as using the administrator account, but we don't know how to get other user's logon options to appear without first being able to log onto the laptop.  Is there a way?
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Systems Analyst & Webmaster
You can get into it using Safe Mode then login as administrator and undo all that mess.

Scroll down to the part about the recovery environment and follow the instructions:
Scott CSenior Engineer

The way I'm reading your question, the answer is no.  You either have to get that user's password or use a utility to blank it out.

There is no way to get another user's logon options to show when you log on with another account.
William FulksSystems Analyst & Webmaster

So that worked for you?


Yes, it did.  Thanks.

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