Can't setup teradici connection broker for Amazon web services
I'm setting up the PCoIP connection manager from teradici for a zero client/AWS solution and I can't pass connection diagnostics from the connection manager. I've followed the instructions from teradici, listed below, but dns resolution fails for corp.amazonworkspaces.com.
http://www.teradici.com/web-help/Connecting_ZC_AWS_HTML5/TER1408002_Connecting_ZC_AWS.htm#03_DeployPCM.htm
http://www.teradici.com/web-help/Connecting_ZC_AWS_HTML5/TER1408002_Connecting_ZC_AWS.htm#03_DeployPCM.htm
ASKER
It's not the teradici instance that needs resolving. I'm familiar with basic dns zone files and records. I can connect to the teradici instance without issue and a host name for it is irrelevant as I can provision the zero clients with the external ip if necessary. The teradici instance runs a custom Ubuntu variant from teradici and must be able to resolve Corp.amazonworkspaces.com to facilitate the connection from zero client to aws. Corp.amazonworkspaces.com is not resolvable outside of the aws environment, but it is supposed to be resolvable via internal dns provided by the associated amazon vpc. Currently I cannot resolve it, even though Internet access and common domain names resolve without issue. The issue is somewhere within the aws setup, I'm just out of ideas as to how and where to look to fix it.
Have you tried to ask the teradici support? what do they say?
ASKER
I am still waiting for a response from them. I also have an open ticket with AWS.
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ASKER
No reasonable solutions or direction were ever provided from others. I resolved it on my own.
2. set an A record or a CNAME record that points to the public address of your teradaci instance.