Windows Small Business Server 2011 Standard

Hi Guys

We have a managed service provider at the moment that we are about to move away from. On closer inspection of the inventory i've come across the fact that we use and have purchased Windows Small Business Server 2011 Standard and an audit of the server confirms this,

The list from the company show these charges

Description:                                                                  QTY:

MS Small Business Sever 2011 Std Support            25.00
MS Small Business Premium Sever Support            25.00
MS Small Business Server 2011                                    5.00
MS SBS 2011 Std                                                          5.00

Now my understanding was that we could have up to 75 users / computers on this operating system, can anyone tell me why these might be on here before we start asking them.

PS we are billed for these every year lol

Many thanks
James BullerAsked:
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Cliff GaliherCommented:
Not sire what you are asking here. SBS allows 75 users, but most MSP business models charger per user and per device for support. That isn't abnormal.
Lee W, MVPTechnology and Business Process AdvisorCommented:
I think you have to ask your MSP.  They may be charging a flat monthly fee to support the SBS server.  Or they may own the license and be "renting" it to you.  That's my GUESS on the last couple of lines - though frankly, those two lines are so similar, who knows.

If you didn't sign the agreement with them in the first place, you need to talk to the person who did/read the original agreement, or speak to the MSP to understand what you have/why you're paying what you're paying.
Jim Dettman (Microsoft MVP/ EE MVE)President / OwnerCommented:
What Cliff said.

The 75 user number is the max users from a performance standpoint mainly.  

Licensing is per user/device however and usually done in multiples of 5.


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Jim Dettman (Microsoft MVP/ EE MVE)President / OwnerCommented:
Also note that the "right to use" and on-going support are often separate.

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