Outlook 2013 always syncing iCloud account

My customer needs her iPhone to sync contacts, calendar, etc. with her Google account.  She was having no problems using her PC Outlook 2013 with iCloud but for the last week iCloud is spending so much time syncing that the customer couldn't use it. So I disabled the iCloud plugin in Outlook.  No more syncing so she can at least use her Outlook but syncing was the point of all this.  Does anyone know how to fix this?
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btanExec ConsultantCommented:
May consider if the Sync for iCloud does not work at all please do the following:
-Close your Outlook.
-Reinstall Apple's iCloud Control Panel (you can do this via the Windows Control Panel).
-Reinstall Sync for iCloud (you can do this via the Windows Control Panel).

After installing the iCloud service (either as part of iTunes or standalone), you need to configure it using the iCloud control panel. Although you will see iCloud listed as a data file option in Outlook, you need to use the iCloud service to add the data file and configure the service.

Do see the version support as iCloud in past is not supported by Outlook 2013
As of the iCloud 2.1 update, which was released in late November 2012, iCloud supports Outlook 2013, 32 and 64 bit as well as Windows 8.

There are three solutions, listed in the order of use. If the first one doesn't fix it, move on to the next one. (Repair is rarely needed.) In each case, you need to close Outlook first.
1. Deselect Calendar and Contact sync in the iCloud control panel, Apply, then re-enable it.
2. Sign out of the iCloud in the iCloud control panel, then sign back in.
3. Repair the Outlook installation in Control panel, Programs and Features. After rebooting the computer, everything should show up in Outlook again.

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greytechguyAuthor Commented:
Thanks for a great repsonse! I'll give all of this a try and get back to you.
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