A branch office has moved to a new location. Before the move everything worked. After the move = unable to connect to Citrix/application from the new branch office location.
(They have tested connecting to the Citrix / application from outside of the new branch office. = Success. From inside the new branch office = no joy.)
The following error message is displayed when attempting to connect from inside the new branch office.
Unable to launch your application. Contact help desk with the following information:
Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections.
Why is this? What needs to be done? Any ideas?