We currently have a 25 Mb Upload and Download the internet , We are having complaints from users that when they remotely connect to the office they are experiencing delays when working.
Our remote access is through Citrix.
Whenever we test, we are not seeing a problem.
What could be used to test the connection or log our connection to the internet from the office, so maybe when a user complains we can go back to the logs and see if we were having any internet connection issues at the same time ?
We also understand the problems may be on the users end and a log like this could help prove where the problem exists
Thanks for any ideas