<div>
Look through the logs for the date (+- a day) for the email for the two emails supposedly received. If not in the log, they were somehow ditched prior to Exchange.
</div>


Look through the logs for the date (+- a day) for the email for the two emails supposedly received. If not in the log, they were somehow ditched prior to Exchange.

<div>
Have you tried EMC &gt;&nbsp;tools &gt;&nbsp;Message Tracking ?<br />
<br />
Are emails flowing correctly other then these three items?
</div>


Have you tried EMC > tools > Message Tracking ?

Are emails flowing correctly other then these three items?

<div>
John, What logs do I need to examine? &nbsp;Yo_bee, they aren't showing in message tracking.<br />
<br />
Cheers
</div>


John, What logs do I need to examine?  Yo_bee, they aren't showing in message tracking.

Cheers

<div>
You are very welcome and I was happy to help.
</div>


You are very welcome and I was happy to help.

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<div class="content wysiwyg-content">
Hi,<br />
<br />
I have &nbsp;a user who has an iPhone 5 and says he sent three emails from his iPhone but yet they were not received nor do they appear in his sent items on his phone/outlook and do not appear under drafts or outbox....the email came from his Exchange 2010 Mail Account. &nbsp;I did a test and can see it working ok but is there any way to check logs for the two that went missing?<br />
<br />
Any thoughts<br />
<br />
Cheers
</div>
</div>


Hi,

I have  a user who has an iPhone 5 and says he sent three emails from his iPhone but yet they were not received nor do they appear in his sent items on his phone/outlook and do not appear under drafts or outbox....the email came from his Exchange 2010 Mail Account.  I did a test and can see it working ok but is there any way to check logs for the two that went missing?

Any thoughts

Cheers

iPhone 5 emails disappearing

The iPhone is a smartphone made by Apple Inc. It and the iPad, along with several other mobile devices from Apple, run on the iOS operating system, which has its own topic, as does the iPad for device-specific questions. Native iOS applications are written in Objective-C or in Swift using the Cocoa Touch frameworks or HTML5 compiled with the help of a package manager such as Adobe PhoneGap; a common IDE is Xcode.

iPhone

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.