Toshiba Satellite C650D & SSD Hybrid Drive (1TB)

I inherited a slightly used laptop (Toshiba Satellite C650D), the original drive was failing.

I removed the original drive and replaced it with a Western Digital hybrid drive (8GB SSD, 1TB drive) that I used to have in another laptop.

When I try to boot it, the post screen says:


Intel UNDI, PXE-2.0 (build 083)
For Atheros PCIE Ethernet Controller v2.02.7
Check cable connection!
PXE-M0F: Existing Intel PXE ROM
No bootable device -- insert boot disk and press...



The drive is correctly installed, there's no other way to install it, the connector is fully in and you have to screw a corner of the casing so there's really no other/wrong way it can possibly be installed.  To be sure I also removed it and inserted it back in.

I also booted from a DBAN boot CD, as my intention is to wipe the old data first. DBAN doesn't see a drive installed either.



So this leaves me to wonder if maybe this laptop isn't compatibe with this type of drive? (hybrid drive)

When I press F2 to get into the setup, it sees the drive as a 8GB SSD drive, so the BIOS is seeing the drive (not sure if it should also be seeing the rest of the 1TB drive or if this is normal but it's seeing something which proves at least that it's plugged in correctly)


Any ideas?

Thanks
LVL 1
VasAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
replaced it with a Western Digital hybrid drive (8GB SSD, 1TB drive) that I used to have in another laptop.

Did you format the drive first?  An arbitrary drive with an operating system on it is not likely to run in your Toshiba.

You need to format it and install the operating system on the Toshiba machine.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
VasAuthor Commented:
It should be formatted already (it's from an older machine) but either way I'm not trying to boot from that hard drive.  My ultimate goal is to first boot off the DBAN CD in order to wipe the drive.

The DBAN boot disk doesn't see /mnt/sda2 (something like this, basically it complains there is no drive)
nobusCommented:
here they say it does not need any soft to install -  and is used as a normal drive :  http://www.wdc.com/en/products/products.aspx?id=1580

as for booting from CD  - test with another known good, bootable cd; you can also test this cd on another system, to see if it boots (could be a bad cd)

otherwise - test if the cd drive is fine, and you can boot from it - or swap it with another one

what system are you installing on?  i saw no specs
rindiCommented:
How was the old disk failing? Can you post some photo's of the connection, disk to PC? Did you maybe break something or is the other end of the cable (provided there is a cable) still connected to the mainboard?
SnibborgOwnerCommented:
Are you using the latest BIOS on the laptop.  The latest version 1.80 is here

http://support.toshiba.com/support/viewContentDetail?contentId=3531732.

Also, have you checked the boot order in the BIOS?
noxchoGlobal Support CoordinatorCommented:
Don't use DBAN or you destroy the hybrid drives SSD part.
Which OS is on this drive?  
Does BIOS see the drive?
VasAuthor Commented:
DBAN will destroy the SSD part? I wasn't aware of that. I didn't get a chance to use it yet anyhow as it doesn't see a drive in the laptop.

The BIOS sees the drive as an 8GB SSD.  Boot order is Hard Drive -> CD ROM, etc.

I will try a BIOS update tonight and if that doesn't fix it I'll swap the old drive back in as a test just to see what happens.  This laptop was given to me but my understanding was the drive was starting to fail (predictive failure and the system would often hang or not boot, but not with this error)
noxchoGlobal Support CoordinatorCommented:
Yes, standard wiping which worked for HDD is dangerous for SSD. For data erasing on SSD is responsible the inbuilt TRIM.
If you have a spare normal 2.5 HDD then put it into this laptop and see if it is detected.
rindiCommented:
I missed the part about 8GB being seen. I'd agree with the earlier comment to make sure you have the newest BIOS.

Besides that, SSD's normally have firmware upgrades which are installed using the manufacturer's diagnostic tool for the SSD. Possibly Hybrid disks also need the newest firmware. Check if there is a tool built for that disk, install it to a PC the disk is connected to, and make sure it has the newest firmware.
nobusCommented:
is the drive seen correctly in the bios ?
if it is not seen there - you may have a bad drive
and in your case - even if it is seen, the 8 GB may be ok -  but the rest not

if possible - test the drive on another system, to be sure it's ok
VasAuthor Commented:
Thanks guys,

Not sure why it wouldn't see the OS that was already on there, but I booted off a Ubuntu DVD and it saw the drive and was able to erase/install to it.
JohnBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to assist.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.