troubleshooting Question

Windows laptop giving general failure on ICMP…

Avatar of salt-eit
salt-eitFlag for Namibia asked on
Windows OSWindows 7
7 Comments4 Solutions155 ViewsLast Modified:
My windows 7 laptop can’t communicate with other network resources or connect to the internet.
-       On LAN cable, it does receive an IP but I can’t ping to any other network device with or connect to the internet.  I thought drivers could play a role but no luck
-      I’ve tried WIFI or a 4g modem but no avail, similar problems
-      Firewall and AV turned off but no luck.  

The following commands were run in admin mode but no luck
Ipconfig /flushdns
Ipconfig /release and renew
Ipconfig /registerdns
Netsh> winsock reset
Netsh> int IP reset reset.log

Windows system restore was done but still no luck, restore point looks too recent… please advise whether you guys have encountered this before.  

 Thanx
ASKER CERTIFIED SOLUTION
systech
Senior Technical Lead

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