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Windows laptop giving general failure on ICMP…
My windows 7 laptop can’t communicate with other network resources or connect to the internet.
- On LAN cable, it does receive an IP but I can’t ping to any other network device with or connect to the internet. I thought drivers could play a role but no luck
- I’ve tried WIFI or a 4g modem but no avail, similar problems
- Firewall and AV turned off but no luck.
The following commands were run in admin mode but no luck
Ipconfig /flushdns
Ipconfig /release and renew
Ipconfig /registerdns
Netsh> winsock reset
Netsh> int IP reset reset.log
Windows system restore was done but still no luck, restore point looks too recent… please advise whether you guys have encountered this before.
Thanx
- On LAN cable, it does receive an IP but I can’t ping to any other network device with or connect to the internet. I thought drivers could play a role but no luck
- I’ve tried WIFI or a 4g modem but no avail, similar problems
- Firewall and AV turned off but no luck.
The following commands were run in admin mode but no luck
Ipconfig /flushdns
Ipconfig /release and renew
Ipconfig /registerdns
Netsh> winsock reset
Netsh> int IP reset reset.log
Windows system restore was done but still no luck, restore point looks too recent… please advise whether you guys have encountered this before.
Thanx
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I know this sounds like a silly question, but have you got a valid default gateway? Also, are there any machines on your same subnet that you can ping?
Did you follow this instructions to resolve?: http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-7&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Hi,
Are you able to ping loop back address (127.0.0.1)? or the laptop itself?. Perform a "tracert your gateway address" - Is this reaching till the router atleast?
May i the good option would be taking backup of your data and re-install the OS.
Good luck.
Are you able to ping loop back address (127.0.0.1)? or the laptop itself?. Perform a "tracert your gateway address" - Is this reaching till the router atleast?
May i the good option would be taking backup of your data and re-install the OS.
Good luck.
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Scan for virus or malware. if detected and clean up doesn't restore functionality, backup data, wipe the machine and rebuild.
thanx all for the feedback, I will come back with results soon on everyone's comment.
sorry for the late response, I had to use the offline password reset tool to log back into the machine. I got logged out after a system restore and I couldn't remember the local admin password.
sorry for the late response, I had to use the offline password reset tool to log back into the machine. I got logged out after a system restore and I couldn't remember the local admin password.
@ Snibborg: I do get a valid gateway IP and I can’t ping any other machine
@ Miguel Angel Perez Muñoz: I did go through you link, no luck
@ Radhakrishnan Rajayyan: good question,Yes I can’t ping my loop back IP
Re-install will be our last option
@ ScottCha: I will update you on this once done with those scans: Malwarebytes
@ Miguel Angel Perez Muñoz: I did go through you link, no luck
@ Radhakrishnan Rajayyan: good question,Yes I can’t ping my loop back IP
Re-install will be our last option
@ ScottCha: I will update you on this once done with those scans: Malwarebytes
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