Link to home
Start Free TrialLog in
Avatar of Albert Widjaja
Albert WidjajaFlag for Australia

asked on

email not delivered due to infinite loop ?

Hi,

When I send out email to support@xnhotels.onmicrosoft.com, I got this error message;

Diagnostic information for administrators:
Generating server: HKXPR02MB0871.apcprd02.prod.outlook.com
support@xnhotels.onmicrosoft.com

DB3FFO11FD001.mail.protection.outlook.com #<DB3FFO11FD001.mail.protection.outlook.com #5.4.14 smtp;554 5.4.14 Hop count exceeded - possible mail loop ATTR1> #SMTP#

Why is that my email is looped around multiple servers until the hop count exceeded ?

THat email address was from the email that I click on reply.
SOLUTION
Avatar of arnold
arnold
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Albert Widjaja

ASKER

I got this NDR but somehow it is not on the Exchange Email queue:

Delivery is delayed to these recipients or groups:

support@xnhotelsystems.onmicrosoft.com

Subject: Additional Protel Interface Task Server

This message hasn't been delivered yet. Delivery will continue to be attempted.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks it was the other ends problem not mine :-)