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We use Kayako which is very good <a href="http://www.kayako.com/" rel="ugc">http://www.kayako.com/</a>&nbsp;and reasonably priced<br />
<br />
but here are some free options<br />
<a href="http://www.cio.com.au/article/320110/5_open_source_help_desk_apps_watch/" rel="ugc">http://www.cio.com.au/article/320110/5_open_source_help_desk_apps_watch/</a>
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We use Kayako which is very good http://www.kayako.com/ [http://www.kayako.com/] and reasonably priced

but here are some free options
http://www.cio.com.au/article/320110/5_open_source_help_desk_apps_watch/ [http://www.cio.com.au/article/320110/5_open_source_help_desk_apps_watch/]

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you can give a try to <a href="http://osticket.com/" rel="ugc">osTicket</a>
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you can give a try to osTicket [http://osticket.com/]

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we are on<br />
<a href="http://www.spiceworks.com/downloads/" rel="ugc">http://www.spiceworks.com/downloads/</a><br />
its free totally
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we are on
http://www.spiceworks.com/downloads/ [http://www.spiceworks.com/downloads/]
its free totally

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Generally solarwinds has good products so which browsing the web I came to one of them which may be helpful to you.<br />
Please check the below link, install and run it on test machine and check if it resolves your problem<br />
<a href="http://www.webhelpdesk.com/free-ticketing-system" rel="ugc">http://www.webhelpdesk.com/free-ticketing-system</a>
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Generally solarwinds has good products so which browsing the web I came to one of them which may be helpful to you.
Please check the below link, install and run it on test machine and check if it resolves your problem
http://www.webhelpdesk.com/free-ticketing-system [http://www.webhelpdesk.com/free-ticketing-system]

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I am running IT support for a small business, There are two support staff, and around 80 users. I am looking for a simple, preferably free job ticketing and management application. Hosted online or in house are both fine. <br />
<br />
Preferably something users can use to log their own tickets. Be nice if it is ITIL compliant, but anything that can keep track of incidents and projects better than an Excel spreadsheet would be of interest. <br />
<br />
Any suggestions?
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I am running IT support for a small business, There are two support staff, and around 80 users. I am looking for a simple, preferably free job ticketing and management application. Hosted online or in house are both fine. 

Preferably something users can use to log their own tickets. Be nice if it is ITIL compliant, but anything that can keep track of incidents and projects better than an Excel spreadsheet would be of interest. 

Any suggestions?

IT support cheap or free job/ticketing application.

Databases are organized collections of data, most commonly accessed through management systems including schemas, tables, queries and processes that allow users to enter and manipulate the information or utilize it in other fashions, such as with web applications or for reporting purposes.

Databases

A contact manager in its most basic form is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. Sophisticated contact managers provide calendar sharing features and allow several people in a company to access the same database. Some contact management systems have evolved into customer relationship management (CRM) systems to analyze and plan for an organization’s interaction with current and future customers.