amigan_99
asked on
Cisco CUCM - changing caller ID on calling the PSTN
I am trying to make calls from one phone number appear as another phone number when they go to the PSTN. I thought I would be able to do that using External Phone Number Mask. But it seems to not be working how I'd hoped. Let's say I have extension 4501 and the DID is 650-555-4501. When the person at this phone calls to the PSTN I would like the ANI to be 650-555-4502. Would I accomplish that using the External Phone Number Mask and if yes what all would I enter in there? Or would I alter this somewhere else? At the gateway? Thank you.
See if in the route group or route list if use callers external number mask is checked
ASKER
I checked the relevant Route List and note the section with Calling Party Transformations. It's set to "Default" - need to trace that back. Perhaps for this one call I should create his own route list and set Calling Party Transformation Mask to the number I want to go out and set the item above that to off?
ScreenHunter_72-Oct.-20-18.12.jpg
ScreenHunter_72-Oct.-20-18.12.jpg
ASKER
And for the device itself outbound looks like this ...
ScreenHunter_72-Oct.-20-18.26.jpg
ScreenHunter_72-Oct.-20-18.26.jpg
Route Patterns have the option to apply the External Phone Number mask if any, or apply a fixed calling party for every outbound call.
I suggest using the DNA tool to understand a bit better what is happening.
ALso, if you are extending this call to a H.323 gateway, there might be additional calling number manipulations happening there.
I suggest using the DNA tool to understand a bit better what is happening.
ALso, if you are extending this call to a H.323 gateway, there might be additional calling number manipulations happening there.
ASKER
Thanksk WB. I'm sending it to a SIP trunk to an ISR (which in turn has a SIP trunk to the PSTN carrier. The trick is that I just want to alter the calling number for this one phone/line. It's a long story as to why - but it revolves around some deficiencies in MRA/Expressway. I'm trying to kludge a solution together for a VIP.
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Thanks again Obi Wan!
Welcome