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Outlook Exchange email disapearing
Not the first time this happens but always the same user:
He creates an email to send to a few people and sent it.
It gets stuck in his outbox... Still showing "Connected to Exchange"
He closes outlook and go back in it and the email is gone.... not showing in "Sent Item" and not showing also on my exchange 2003 Message Tracking Center...???
He creates an email to send to a few people and sent it.
It gets stuck in his outbox... Still showing "Connected to Exchange"
He closes outlook and go back in it and the email is gone.... not showing in "Sent Item" and not showing also on my exchange 2003 Message Tracking Center...???
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What happens when user uses OWA? I assume you might be using cache mode. If yes, change it to online mode and test again.
try telnet exchange from users machine & see if it connects, that will help you to figure out may be it could be a issue with the network.
What exchange version you are on? how big is the OST?
What exchange version you are on? how big is the OST?
It does connect because I was able to send him a test and he sent a reply
Exchange 2003 Outlook 2010 . Under 1 gb
Exchange 2003 Outlook 2010 . Under 1 gb
I did not try owa and since the problem cleared with an Outlook restart I cannot. But it was showing "Connected to MS Exchange" so it's not because it was out of connection and even if it was, theres no way the email would vanish just because he is "offline"...
I will recreate its ost files just in case it a corruption.
tx!
I will recreate its ost files just in case it a corruption.
tx!
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