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Hard Drive Data Recovery

My client experienced a hard drive failure in his desktop computer a few weeks ago.  Since the drive was unresponsive to normal operations (trying to read it from a docking station where it was not recognized in any manner), it was sent to a well known data recovery service.  They've had the drive for a few weeks and finally responded that "the drive has electrical malfunctions that’s causing it to drop out at 2% every time. We are trying  different methods ."  I thought that recovery services could work around any technical/physical issue to recover data.  FYI, the computer was protected with an APC battery backup/surge protector.  

i am interested in insight about the likelihood of being able to recover data from a drive with electrical problems and recommendations of data recovery services that might be prepared to deal with it.

Thanks in advance for your insight.
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this one has a good reputation :  http://www.gillware.com/
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For anyone with hard drive recovery concerns, this is a good round-up of considerations and approaches.  The good news is that On Track, the service selected by my client, did recover all the data on his hard drive after a few weeks of analysis.  Needless to say, he is now a fan of cloud-based backup services!
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Eric Dawson

I think firstly you need to try data recovery tool, try free one, Disk Drill or Recuva.