Windows Server Backup

jhillbos
jhillbos used Ask the Experts™
on
Windows 2008 R2 server - running Windows Server Backup
Western Digital My Cloud EX2 - (Removed RAID configuration and formatted as JPOD - Just Plain Old Disk)
I am running Windows Server Backup to a 'Shared Network Folder' (\\192.168.1.50\public) The folder is setup on the WD My Cloud.
Backup allows me to use this share for a backup.
It seems to run through the whole back, then indicates a 'fail'
I can see that the space on the on the Western Digital has been used and the files are there.
When I try to run a Recover operation, if I choose to recover from this server it shows nothing.  If I select a backup stored on another location, I can enter (\\192.168.1.50\public) but then I get the following prompt :
'The backup location specified does not contain any backup.  Specify another backup location'

Can someone help me figure out how to make this work?
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noxchoIT Product Manager
Top Expert 2009

Commented:
Are you taking backup of entire HDD or a selected partition/system state?
Will it work if you select a single partition?
Does it work if you perform backup to a local disk such as USB disk or internal HDD?

Please answer these questions as they help us to narrow the problem to its bottleneck.

Author

Commented:
I have tried everything from a full system backup (including system state and bare metal) to a backup of a small folder on my Data drive.  The result is always the same.

I have only tried doing this with my WD My Cloud EX2 (connected via Cat 5 with an IP address.

I tused to work with a Buffalo NAS drive.  Should I try this with a USB connection?

Author

Commented:
The backup seems to complete within Windows Server Backup, then it lists in the results as a failed backup.

I can see the files have been backed up when I look at the WD drive from the WD dashboard software.
noxchoIT Product Manager
Top Expert 2009

Commented:
Please try with a directly connected drive. Via USB as you said.

Author

Commented:
Unfortunately, the only way this connects to anything is via an Ethernet port.
Cannot connect via USB
IT Product Manager
Top Expert 2009
Commented:
Means there is no USB port, no internal drive, no iSCSI drive, nothing? This way you have very little chances to find out the real cause of the problem.
You can try using a third party backup tool and see if it manages to take backup. For example a trial version of Paragon Hard Disk Manager 15 Server Basic: www.paragon-software.com

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