RDP printing doesn't work a

I have a Window 7 and connect to Window 2012. After login, the local printer can be mounted successfully.

However, any printout can't redirect to the local printer ? Any idea and way to diagnosis the problem ...

Tks
AXISHKAsked:
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Michael MachieIT SupervisorCommented:
If the printer mounts successfully then it should be available in the printer list when printing from the program. Do you see it in the printer list? If you do not get a printer list within the program itself then try setting the printer to default on thre local PC and also on the Server RDP session after logging in.

Let's start there. If we can figure it out, great. If not, then a good solution is to use TSPrint as the workaround.
AXISHKAuthor Commented:
Yes, I can see the printer mounted in the remote workstation..

How to use TSPrint as the workaround ?

Tks
Michael MachieIT SupervisorCommented:
TSPrint is actually a paid software that basically takes the place of printing through the RDP application and resolves many of the problems faced with RDP printing. Currently I think it is $72 a license with a license needed for each RDS server and each client workstation.

TSPrint Official Website

With a 25-day license it gives you the chance to try it out for a few weeks and the installation on the Server and workstations is super painless. As a mater of fact, I just rolled this out again on Monday in an environment that was using MS Dynamics Great Plains, accessed via RDP, and their 2-page print jobs were either failing or taking 10+ minutes to print, but more failing. I had this installed on one RDS and 10 workstations in under an hour, including chat time with the staff, configuration, and training.  
It gives you the option of either printing to the local workstation's default printer without prompts, or provides a printer list to choose from installed  local printers, or a cool feature where the RDP Users can select the local printer of any other RDP connected User. Those options are configured on the Server by a simple drop-down and whatever option is selected on the Server is passed to the clients. It is worth taking a look at because I spent nearly 60 hours over 5 months trying to get to the bottom of the printing issues and finally rolled this out as a permanent fix. Was much less expensive than my time in the long run and works great.

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Spike99On-Site IT TechnicianCommented:
Did you mean to ask about using TS Easy Print for Server 2012?

Here's a page on how to configure that in 2008 (steps are very similar in 2012):
http://www.virtualizationadmin.com/articles-tutorials/vdi-articles/microsoft-hyper-v/how-configure-microsoft-rds-universal-printing.html
Michael MachieIT SupervisorCommented:
@Alicia:
He was specifically asking about the TSPrint software I referenced.
Not that I mind , but would you please follow the EE ToS and post the actual info in your comment? As a long time member of EE you may not have known about the semi-recent change stating to not use a link as the sole answer; the new ToS states to provide the answer directly in the post and only use links as external supporting references. This is in case the link is broken later on - they still want the answer to be found in the post here.
Thanks..
AXISHKAuthor Commented:
Tks
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