Map drive issue in Remote office

Hi team

good day

Recently one of the user encountered this issue that unable to connect to the "N" drive.


The error massage show  in the following;

Restoring Network connection

An error occurred while reconnecting N: to NFS network. The local device name is already in use.

This connection has not been restored

What i had did i had flush the DNS and update the policy show in the following command but it was unable to resolve the issue.

1: ipconfig /flushdns
2: gpupdate /force
3: net use N :/delete

And i restart the computer for a few and it was still unable to resolve the issue.

I was the Regional support engineer and i had test the credential in local office there is no issue that she able to access the N drive and it happend in HK and it happend for one user.

Please kindly advise the best solution to resolve this issue.

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David SankovskySenior SysAdminCommented:
Have you tried using "net use" without any flags to see if there are any mapped drives on the affected computer?
Is it local to a certain computer or to a certain user? (If that user sits on another computer, can you reproduce the issue)
Did you check if the computer have a hidden local drive with the Letter N?
You can check it with diskmgmt.msc or using diskpart launched through CMD (See attached)
Muhammad BurhanManager I.T.Commented:
try NET USE Z: /DELETE and then create drive manually with different Letter and use IP instead of server name in UNC path for troubleshooting.
instead of

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