Map drive issue in Remote office

Hi team

good day

Recently one of the user encountered this issue that unable to connect to the "N" drive.

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The error massage show  in the following;

Restoring Network connection

An error occurred while reconnecting N: to NFS network. The local device name is already in use.

This connection has not been restored

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What i had did i had flush the DNS and update the policy show in the following command but it was unable to resolve the issue.

1: ipconfig /flushdns
2: gpupdate /force
3: net use N :/delete

And i restart the computer for a few and it was still unable to resolve the issue.

I was the Regional support engineer and i had test the credential in local office there is no issue that she able to access the N drive and it happend in HK and it happend for one user.

Please kindly advise the best solution to resolve this issue.

cheers
alanlam123Asked:
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David SankovskySenior SysAdminCommented:
Have you tried using "net use" without any flags to see if there are any mapped drives on the affected computer?
Is it local to a certain computer or to a certain user? (If that user sits on another computer, can you reproduce the issue)
Did you check if the computer have a hidden local drive with the Letter N?
You can check it with diskmgmt.msc or using diskpart launched through CMD (See attached)
Ashampoo_Snap_2015.10.22_08h26m26s_0.jpg
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Muhammad BurhanManager I.T.Commented:
try NET USE Z: /DELETE and then create drive manually with different Letter and use IP instead of server name in UNC path for troubleshooting.
\\192.x.x.x.\shares\data
instead of
\\server1\shares\data
0

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