Terminal Server users hangs when logoff

Hi,

a customer runs on a terminal server 2008 with 25 users. this server is running for 4 years with no big issues.

now since 2 days. some users logoff in the evening. When the logon in the morning they receive an error that they cannot logon.

when i see as administrator in the tab "users" on the taskmanager. the user is not logged on. But in the tab "processes" i see several processes active for the user. i cannot kill this processes also.

when i restart the server the user can again logon to the server. but i cannot do this all day when other users are working.

any ideas? thanks for the solutions!

Rik
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Rik Van LierCEOAsked:
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Luis MouraCommented:
Hello

You can configure on Terminal Services Configuration, in Sessions.
You can override users settings (End Sessions)
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Bryant SchaperCommented:
besides the above recommendation has anything changed in the environment.  I have seen group policy and the underlying disk system cause a problem.  Have you scanned the event log?
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Rik Van LierCEOAuthor Commented:
if i browse trough the log files i cannot see anything related to the problem.

strange is that the server is performing well. once connected it works quick and the respond time is good.

only when you logoff it happens. and when the server is restarting it also takes more time.

yesterday i was installing 9 updates and it takes 4 hours! but again, when working on this server no problems.

during the day they are 20 users connected and no problems... seems when he needs to write there is an issue. or am i seeing this wrong?
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Luis MouraCommented:
Maybe is a disk problem, or something on network.
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Rik Van LierCEOAuthor Commented:
ok and how can i check for disk problem? raid gives no errors.
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Luis MouraCommented:
Did you test on windows disk?
Some tools defrag, scandisk, no error logs?
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Rik Van LierCEOAuthor Commented:
strange, the problem was related tot the router. i changed the router en the problem was fixed.
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Rik Van LierCEOAuthor Commented:
no one gave the solution. further research lead me to a dns/router problem.
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Windows Server 2008

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