Exchange User Creation


I created a new user in AD on our Windows network.  We use Exchange 2003.  Well, I inadvertently put him in the wrong Exchange administrative group.  I am fairly new to Exchange.  I caught the error and just deleted the new account.  I created a new one with the correct credentials and got the error that this user already exists with this email address.  Should I have waited for replication or is there something I can do to clean this up?

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Hypercat (Deb)Commented:
You need to run the Mailbox Cleanup routine and then purge the mailbox (the old one) from the Exchange 2003 System Manager.

Mailbox Cleanup is run by opening the ESM, then to go the Server name/Mailboxes, right-click on the mailbox store name and click Run Mailbox Cleanup.  Once that's done you should be able to right-click on the mailbox name and choose "Purge" to get rid of it completely.

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cheesebugahAuthor Commented:
I don't see the "old" mailbox that I had initially created in the location where I had created in in.  I don't see it in any of the mailboxes?
Hypercat (Deb)Commented:
So when you open the Exchange System Manager and drill down to the Mailbox store/Mailboxes, you don't see the original mailbox that you created?  When you deleted the account did you tell it to remove the Exchange mailbox also?
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cheesebugahAuthor Commented:
Yes and yes.  I haven't had any issues and it appears that it managed to clean itself up without any intervention from me?  Would this be unusual in the fact that Windows actually did what it was supposed to?  :)
Hypercat (Deb)Commented:
Well the Mailbox Cleanup agent, if configured to do so, runs every day and the retention period for deleted mailboxes is also a parameter that can be set by the administrator. So probably that retention period was set to a minimum, and the mailbox cleanup agent ran in the meantime while we were working on this issue, so everything got cleaned up by the system.  So, next time you'll know that if you wait a day, it'll clean itself up - and probably next time you create a new user you won't make the same mistake either...
cheesebugahAuthor Commented:
Where would I find those configurations you speak of please?  I would like to check them out.
Hypercat (Deb)Commented:
Ok, I'll try to remember...It's been awhile since I worked on Exchange 2003.  IIRC, the schedules for mailbox management and maintenance are in the properties of the mailbox store.  So, if you open the ESM and expand until you see the name of the server, you should see the mailbox store name listed under that.  If you right-click and go to Properties, I think the Limits tab has the deleted mailbox retention settings.  To be honest, I can't remember if there's a manual way in Exchange 2003 to schedule the cleanup agent to run, or if it always runs and the deleted mailbox retention period controls how long deleted mailboxes are kept before they are purged. Later versions of Exchange pretty much run all these utilities automatically.
cheesebugahAuthor Commented:
Thank you hypercat, great job!
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