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Apple OS update to El Capitan, issues
I was helping someone else to update their OS.
For some reason it wouldn't let them download it using their own Apple ID (in the Apple Store), kept giving a generic error. So I logged in with my Apple ID and it worked, downloaded & installed fine.
Now, whenever they want to get updates using their own Apple ID it says "Update Unavailable with this Apple ID - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
This is extremely frustrating. How can I allow it to work with their ID or to connect the upgrade to their ID instead of mine?
For some reason it wouldn't let them download it using their own Apple ID (in the Apple Store), kept giving a generic error. So I logged in with my Apple ID and it worked, downloaded & installed fine.
Now, whenever they want to get updates using their own Apple ID it says "Update Unavailable with this Apple ID - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
This is extremely frustrating. How can I allow it to work with their ID or to connect the upgrade to their ID instead of mine?
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