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Office 2010 Application hanged by Print Spooler

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Last Modified: 2015-11-28
Hello,

Configuration:
Windows 8.1
Office 2010 Pro
SBS 2003
Ricoh Printers used with a Gestetner driver and another with Ricoh Class Driver
PDF printers.

Many of my users are experiencing problems with Word 2010 or Excel 2010 when they do a copy+paste, when they are formatting a cell for example... they are hanged up, blocked, no more response from Word or Excel.

What I've found is by stop and restart the print spooler, the App are coming back. (I experienced this issue another day with Outlook.. a colleague was blocked on the mail list of a public folder..I made this and the situation was back)

Now my question is why the print spooler is making that ? Have I to reinstall all the printers drivers on my server and then on all pc ? Any ideas ?
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