Avatar of James W Durner
James W Durner
 asked on

My routers have been hijacked by remote and VPN I think?

192.168.0.7/255.255.255.0 [192.168.0.255] this just one of several interface and IP changes on my mothers Galaxy SIV that the VPN that came with phone somehow at some point when was my phone someone set up it has added interfaces
Added interfaces;
14:'wlan0' mtu 1500
THEN A BLANK LINE IN THE EXACT SAME MINUTE ON LOG
Rmoved interfaces:
Fe80::f225:b7ff:fe14:74c8/64
192.168.0.7/255.255.255.0 [192.168.0.255]
BLANK LINE SAME EXACT MINUTE ON TIME LOG OF VPN
Removed interfaces:
13: 'p2p' mtu 1500
fe80::f225:b7ff:fe14:74c8/64
14: 'wlan0' mtu 1500

I know nothing about what this means I do know that when I drive to my parents they have a MTA voice over ip ARRIS router from TWC when I get there if go to try and use VoIP phone it takes several hang ups and back on to get dial tone as if it is being dialed into then there is an AirPort Extreme connected to TWC router which I believe allows it to hacker to connect to my phone all of the messages from my moms phone all of a sudden reload in my notifications on my iPhone does any one know who I can send my ARRIS ROUTER LOGS FROM MY HOUSE MY PARENTS ALONG WITH PC, MACBOOK,IPHONE DIAGNOSTICS I REALLY NEED A IT NETWOTK ENGINEER TO DECIPHER ALL THIS WE SUFFERED MAJOR ID THEFT THAT INVOLVED S.S. CHECKS NEING REROUTED V..A benefit checks ect.. Secret service and Department treasury got involved but did not help fix problem they are still there they know a lot about fraud, ID THEFT WITH MILITARY KNOWLEDGE. ANY HELP WILL BE GREATLY APPRECIATED. TY JAMES W DURNER
VPN

Avatar of undefined
Last Comment
James W Durner

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
David Johnson, CD

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
James W Durner

ASKER
How much do you thing the forensic analysis would run because unfortunately I really need to try to figure a way to just start over because no doubt the hacker does erase ISPs info and they without question got to much info so I really need to figure out some kind of port security and network addressing
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy