My routers have been hijacked by remote and VPN I think?

192.168.0.7/255.255.255.0 [192.168.0.255] this just one of several interface and IP changes on my mothers Galaxy SIV that the VPN that came with phone somehow at some point when was my phone someone set up it has added interfaces
Added interfaces;
14:'wlan0' mtu 1500
THEN A BLANK LINE IN THE EXACT SAME MINUTE ON LOG
Rmoved interfaces:
Fe80::f225:b7ff:fe14:74c8/64
192.168.0.7/255.255.255.0 [192.168.0.255]
BLANK LINE SAME EXACT MINUTE ON TIME LOG OF VPN
Removed interfaces:
13: 'p2p' mtu 1500
fe80::f225:b7ff:fe14:74c8/64
14: 'wlan0' mtu 1500

I know nothing about what this means I do know that when I drive to my parents they have a MTA voice over ip ARRIS router from TWC when I get there if go to try and use VoIP phone it takes several hang ups and back on to get dial tone as if it is being dialed into then there is an AirPort Extreme connected to TWC router which I believe allows it to hacker to connect to my phone all of the messages from my moms phone all of a sudden reload in my notifications on my iPhone does any one know who I can send my ARRIS ROUTER LOGS FROM MY HOUSE MY PARENTS ALONG WITH PC, MACBOOK,IPHONE DIAGNOSTICS I REALLY NEED A IT NETWOTK ENGINEER TO DECIPHER ALL THIS WE SUFFERED MAJOR ID THEFT THAT INVOLVED S.S. CHECKS NEING REROUTED V..A benefit checks ect.. Secret service and Department treasury got involved but did not help fix problem they are still there they know a lot about fraud, ID THEFT WITH MILITARY KNOWLEDGE. ANY HELP WILL BE GREATLY APPRECIATED. TY JAMES W DURNER