asked on

Problems with WIFI connectivity

I have a client that is using wireless in a warehouse; the user sits in an office that is constructed of metal. From time to time the users experiences with connectivity and has to take their laptop outside of the office to get connected to the WIFI. There are two other users that share this office but don’t have a problem. The user does have an older laptop, the access point are Meraki MR32. Any ideal why the user may experience this issue.

Thanks

dpcsit

Do you have any equipment in the building that could generate any RF? Are there any other buildings close by that also might have WiFi?

In either case have you tried changing channels on the WiFi to see if that helps?

ASKER CERTIFIED SOLUTION

John

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

dpcsit

Also how far away is the AP to the office It may be that the older LT simple is not able to receive a weak signal and moving the AP closer even in the office would be better

dpcsit

Is there anything in the way between the WiFI signal and the offending PC, even a human body can be enough to dampen the signal enough to cause it to fail. It may simply be that the people are between the PC and the WiFi or some furniture. Any wireless printers?

Finally go to the support site for the Laptop make sure you have the latest wireless drivers firmware etc.

rindi

As mentioned, I'd just get another wireless NIC. Maybe a USB wireless dongle will be fine. They are cheap so no big investment, and their range is usually pretty good. Besides that, you could if needed use a USB extension cable for the dongle, so you can place it at a better location if you still have a problem.

John

@ahmad1467 - Thanks and I was happy to assist.