SBS 2008 Console crash after clicking Network Tab

Description:
  Stopped working

Problem signature:
  Problem Event Name:      CLR20r3
  Problem Signature 01:      console.exe
  Problem Signature 02:      6.0.5601.0
  Problem Signature 03:      48a22615
  Problem Signature 04:      Console
  Problem Signature 05:      6.0.0.0
  Problem Signature 06:      48a22615
  Problem Signature 07:      f9a
  Problem Signature 08:      29
  Problem Signature 09:      N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
  OS Version:      6.0.6002.2.2.0.305.9
  Locale ID:      2057

I have ran a console repair with no success
I have tried installing WSUS 3.0 and 2.0 which errors

I need to access the networking tab to complete the set-up of their self assigned SSL Certificate
Martin AllenAsked:
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Cris HannaSr IT Support EngineerCommented:
Could you be more specific about how you attempted the console repair?
From the SBS Console > Getting Started Tasks > Setup your internet address is what creates the Self Signed Cert.

Is this a new install?
Martin AllenAuthor Commented:
We copied the files from disk 2 of the Windows Server 2008 disk and then from control panel repaired the console.

I have managed to add the certificate I needed using the setup your internet address ok.

This is not a new install.
David AtkinTechnical DirectorCommented:
Hi,

Can you run the Fix My Network Wizard from the C:\Program Files\Windows Small Business Server\Bin folder.

(FNCW.exe).

Confirm any errors / warnings.
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Martin AllenAuthor Commented:
Could not configure the router

DHCP is not configured for IPV6

DNS is using a DNS Forwarder

Exchange SMTP connectors are invalid
Cris HannaSr IT Support EngineerCommented:
Ignore the router and DNS entries...the other two should be fixed

Just to confirm (and sorry for coming back late)  you repaired the console using this:
https://technet.microsoft.com/en-us/library/dd430086(v=ws.10).aspx

Have you tried starting the console in safe mode?
To run the Windows SBS Console in Safe Mode  
1.Click Start, and then, in Start Search, type Command Prompt.


2.In Programs, right-click Command Prompt, and then click Run as administrator.


3.On the User Account Control page, click Continue.


4.Type cd C:\Program Files\Windows Small Business Server\Bin, and then press ENTER.


5.Type console.exe/safe, and then press ENTER.

Does the network page still crash?
Martin AllenAuthor Commented:
Just tried this as you advised and the network page still crashed.
Martin AllenAuthor Commented:
Have you got any further suggestions on this?
Cris HannaSr IT Support EngineerCommented:
The wizards are just an easier way of doing the actual task, sometimes combining 2-3 things in the process.   So instead of using the wizards on that page you would just use the standard tools if there is work to be done.

If you really want it working then it would be a Microsoft Support Call or a call to ThirdTier.net or similar service

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David AtkinTechnical DirectorCommented:
Another thing that you could try.

Stop the Windows SBS Manager service

Rename the console.log to consoleold.log - Located here:
C:\Program Files\Windows Small Business Server\Logs

Start the Windows SBS Manager Service

Now test the console.
If it crashes then upload the new console.log which will have been re-created.

It may give us a further clue.
Martin AllenAuthor Commented:
Can the solution you have provided be done in a production environment without any issues David?
David AtkinTechnical DirectorCommented:
Yes it can. It's basically just renaming a log file that's all.
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