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Can you bypass GFI What service pack and RU you are running?
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Can you bypass GFI What service pack and RU you are running?

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version 14.1 build 218.15<br />
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14.01.0438.000
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version 14.1 build 218.15

14.01.0438.000

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You are running SP1, which is outdated and out of support. I highly recommend you to upgrade to SP3 with RU10 or 11. You can follow my article.<br />
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<a href="https://www.experts-exchange.com/articles/10389/Steps-for-Upgrading-Exchange-2010-SP1-or-SP2-to-SP3-with-Latest-Rollup.html" rel="ugc">https://www.experts-exchange.com/articles/10389/Steps-for-Upgrading-Exchange-2010-SP1-or-SP2-to-SP3-with-Latest-Rollup.html</a><br />
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There are tons of fixes done by MS between SP1 and SP3. Whatever I am reading, SP1 was known for duplicate message issue.
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You are running SP1, which is outdated and out of support. I highly recommend you to upgrade to SP3 with RU10 or 11. You can follow my article.

https://www.experts-exchange.com/articles/10389/Steps-for-Upgrading-Exchange-2010-SP1-or-SP2-to-SP3-with-Latest-Rollup.html [https://www.experts-exchange.com/articles/10389/Steps-for-Upgrading-Exchange-2010-SP1-or-SP2-to-SP3-with-Latest-Rollup.html]

There are tons of fixes done by MS between SP1 and SP3. Whatever I am reading, SP1 was known for duplicate message issue.

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If I am running a single exchange 2010 server can I just run the SP or do I need to go through all the steps?
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If I am running a single exchange 2010 server can I just run the SP or do I need to go through all the steps?

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Thanks I will give it a go when I have a downtime window.
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Thanks I will give it a go when I have a downtime window.

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Just started having a problem where I am occasionally getting duplicate message in mailboxes. &nbsp;We use GFI mail essentials and it shows a single message, yet at the mailbox it receives 2 and when I go in the tracking log it shows 2 with the same message id. &nbsp; They are always the exact same time. &nbsp; Any help would be appreciated
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Just started having a problem where I am occasionally getting duplicate message in mailboxes.  We use GFI mail essentials and it shows a single message, yet at the mailbox it receives 2 and when I go in the tracking log it shows 2 with the same message id.   They are always the exact same time.   Any help would be appreciated

Exchange 2010 Duplicate messages

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.