donpick
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Trying to install network printer, how to determine what inf file to use
Our network is composed of 6 computers running Windows 7 in a peer-to-peer network. The printer is a Kyocera Mita KM-2530 KX multi function copier – printer. It is installed as a network printer using a tcp port 192.168.1.110. This printer is working well on 4 of the pc's.
On one pc (let's call it pcF) , the printer does not work. When a document is printed, the Kyocera displays the message “error, file not printed”.
I am trying to reinstall the driver on pcF. I have downloaded the printer driver from the Kyocera site. It's in a large zip file.
I extracted all the files. After I extracted the files I saw a setup.exe file. I tried installing the driver using the setup.exe application. It seemed to install some of the necessary files but the installation process never asked for the ip address. I found a dialog box where the ip address could be entered. This does not help, the print process fails.
In the download, I found an inf file. I tried using that, same problem. I assume this new driver file is not correctly programmed or it has some other problem.
There are lots of sites purporting to have the drivers but there is no way to tell whether they are better or worse than the one I downloaded.
My question: To install a printer one usually needs an inf file. When I go to one of the functioning pc's and look in c:\windows\system32\64\3 there are lots of files in there. I'd like to find the inf file on a functioning computer and copy it to pcF. How to I determine which inf file is the one to copy?
May be you have a better way to fix this problem?
Thank you for you help.
On one pc (let's call it pcF) , the printer does not work. When a document is printed, the Kyocera displays the message “error, file not printed”.
I am trying to reinstall the driver on pcF. I have downloaded the printer driver from the Kyocera site. It's in a large zip file.
I extracted all the files. After I extracted the files I saw a setup.exe file. I tried installing the driver using the setup.exe application. It seemed to install some of the necessary files but the installation process never asked for the ip address. I found a dialog box where the ip address could be entered. This does not help, the print process fails.
In the download, I found an inf file. I tried using that, same problem. I assume this new driver file is not correctly programmed or it has some other problem.
There are lots of sites purporting to have the drivers but there is no way to tell whether they are better or worse than the one I downloaded.
My question: To install a printer one usually needs an inf file. When I go to one of the functioning pc's and look in c:\windows\system32\64\3 there are lots of files in there. I'd like to find the inf file on a functioning computer and copy it to pcF. How to I determine which inf file is the one to copy?
May be you have a better way to fix this problem?
Thank you for you help.
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ASKER
I will be in the office tomorrow to try to share the printer.
OK, don't think you need to uninstall drivers from pcF, Windows will take care of installing the correct driver that it gets from pcA
ASKER
Thanks to both of you for cogent and prompt answers. I pay for this site so prompt answers are always appreciated. I shared the printer and now all is working well.
You're very welcome and thanks for your feedback.
ASKER
This is an interesting idea. I have shared local printers , never have shared a network printer. The printer is working well on pcA. I will have to determine how to share the Kyocera printer installed on pcA. Once the printer is shared on pcA do you recommend I completely remove the printer driver on pcF and then attempt to share the printer on pcA ? I assume I would install the printer driver from pcA?
To both of you: More update. I was told pcF did print correctly about a week ago. pcF had a Kyocera 2550 printer driver installed before I made any changes. I created a restore point (let's call it RSa) before I attempted to install a different Kyocera driver to pcF.
So, I restored pcF to RSa. I successfully printed a test page. But I am unable to print a pdf file. When I opened Windows explorer and viewed the pdf file entry, I saw the icon to the left of the pdf file looked strange. In the rectangle above the Windows 7 start button I entered "exten" to view all file extensions. The pdf file was assigned to the wrong extension. I have corrected this and rebooted pcF. The test page prints fine but the pdf file will not print and the Kyocera printer displays the error described above. I will go into the office Wednesday and try printing other documents to see if the problem is limited to pdf files.