Our network is composed of 6 computers running Windows 7 in a peer-to-peer network. The printer is a Kyocera Mita KM-2530 KX multi function copier – printer. It is installed as a network printer using a tcp port 192.168.1.110. This printer is working well on 4 of the pc's.
On one pc (let's call it pcF) , the printer does not work. When a document is printed, the Kyocera displays the message “error, file not printed”.
I am trying to reinstall the driver on pcF. I have downloaded the printer driver from the Kyocera site. It's in a large zip file.
I extracted all the files. After I extracted the files I saw a setup.exe file. I tried installing the driver using the setup.exe application. It seemed to install some of the necessary files but the installation process never asked for the ip address. I found a dialog box where the ip address could be entered. This does not help, the print process fails.
In the download, I found an inf file. I tried using that, same problem. I assume this new driver file is not correctly programmed or it has some other problem.
There are lots of sites purporting to have the drivers but there is no way to tell whether they are better or worse than the one I downloaded.
My question: To install a printer one usually needs an inf file. When I go to one of the functioning pc's and look in c:\windows\system32\64\3 there are lots of files in there. I'd like to find the inf file on a functioning computer and copy it to pcF. How to I determine which inf file is the one to copy?
May be you have a better way to fix this problem?
Thank you for you help.