changing the display of an email address and forwarding it

Hi Experts,

I have a generic email for our facilities and when I get an email from it I don't like the display. I would like to change it to look like facility services. Where do I do that?

Also I would like to forward all the emails going to this inbox to another mailbox.

I have the exchange admin tools it is exchange 2010 I just want to do it properly.
SR ZakNetwork Solutions Asked:
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DeepinInfrastructure Engineer Commented:
Just change the "Display Name" of the user.
 - Open up the Exchange Management Console (EMC)
 - Go to "Recipient Configuration" then to "Mailbox"
 - Find your mailbox and double click on it
 - Go to the "General" tab, and change the name displayed there at the top.

Right-click on the mailbox you want to forward, then click “Properties” followed by the “Mail Flow Settings” tab. Click “Delivery Options” and “Properties. Check the “Forward to” box and click the “Browse” button Select the mailbox you want to forward to

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SR ZakNetwork Solutions Author Commented:
Thank you Deepin.
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