asked on QuickBooks Pro 2013 Update Keeps Failing with Config.msi Errors
Any help with this is greatly appreciated.
I have QuickBooks Pro 2013 which installs perfectly from my CD, however when I try to install the update files it fails saying "Error 1328. Error updating file C:\Config.Mao\#####.tmp"
The ##### above is various different .tmp files.
I have looked in the root of C\: (with hidden files shown) and cannot even see the Config.msi folder.
I have QuickBooks Pro 2013 which installs perfectly from my CD, however when I try to install the update files it fails saying "Error 1328. Error updating file C:\Config.Mao\#####.tmp"
The ##### above is various different .tmp files.
I have looked in the root of C\: (with hidden files shown) and cannot even see the Config.msi folder.
QuickBooksInstallation
Last Comment
John
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For QuickBooks 2013 and later, the download from Intuit contains all versions and the features are enabled by the license key.
@Ian Leason - Make sure the download was a good file. Try downloading it again.
@Ian Leason - Make sure the download was a good file. Try downloading it again.
Here is the link to get either the updates or the full installer.
https://support.quickbooks.intuit.com/Support/ProductUpdates.aspx
You need to make selection to get to the options
https://support.quickbooks.intuit.com/Support/ProductUpdates.aspx
You need to make selection to get to the options
To your error, the user running the install while Gavin's administrative rights is a roaming user.
Open elevated command line prompt
Run runas /user:addomain\username cmd
Then use the new window that pops up to run the installer.
If you are installing this on a terminal server/Remote Desktop server, make sure to run change user /install first return it to exec when done.
Open elevated command line prompt
Run runas /user:addomain\username cmd
Then use the new window that pops up to run the installer.
If you are installing this on a terminal server/Remote Desktop server, make sure to run change user /install first return it to exec when done.
QuickBooks should be installed as a local administrative user if possible. A domain admin works, but local is better if you have one.
ASKER
That is excellent John, thank you!
Thank you to everyone else for all your comments and suggestions.
I am running Windows 7 Ultimate - should have put that in the original question.
Thank you to everyone else for all your comments and suggestions.
I am running Windows 7 Ultimate - should have put that in the original question.
@Ian Leason - You are very welcome and I was happy to help.
Which version of qb 2013 r?
What user are you using to perform the attempt? What OS are you running on?
Use the support/upgrade.