Windows 10 not connecting to wireless access point

I have a Netgear Access Point in place and have about 20 devices connecting to without any problems. The devices include everything from iPhone, Andriod, windows computers ect..

Now I'm setting up the first Windows 10 notebook and have problems connecting to the wireless access point. When I take it in to the server room I got it to connect once. Went back in to the office of the user and it got disconnected. Back in to the server and it does not connect anymore. Keeps on trying but nothing. I think I got it to connect twice. Already updated the driver and that did not seem to help either.

The system is a Dell Latitude E5550. The wireless adaptor is a Intel(R) Dual Band Wireless-AC 7265

Any ideas why this may be?
LVL 1
GerhardpetAsked:
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JohnBusiness Consultant (Owner)Commented:
Try reinstalling the driver for the wireless card. Get the driver from the Dell Support site for your service tag number.

The driver may need repairing or the card may not be compatible with Windows 10 (new card may be required).

I have Windows 10 running and wireless works great. So it is not a Windows 10 issue.
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GerhardpetAuthor Commented:
It is a brand new Dell notebook so it should be compatible

I will play some more with the driver
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JohnBusiness Consultant (Owner)Commented:
Yes the card should work, so try uninstalling / reinstalling the driver.
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GerhardpetAuthor Commented:
I have not found a solution for this. I ended up setting up the user with an external USB wife adapter which works fine
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GerhardpetAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for Gerhardpet's comment #a41397538

for the following reason:

Found a different solution to fix this problem
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JohnBusiness Consultant (Owner)Commented:
I did ask you to try a new card (http:#a41111585)  

It looks to me that you did that.
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GerhardpetAuthor Commented:
You are right. I have awarded the points to you
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JohnBusiness Consultant (Owner)Commented:
Thank you very much and I was happy to help.
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