Microsoft Surface Blue Screen of Death minidump analysis request

Greetings wise wizards of EE:

I'm helping a friend who purchased the Microsoft Surface Pro 3, running Windows 10, which recently produced the dreaded Blue Screen of Death. I myself did not view the message, but she let me take the tablet home, and I now attach a copy of the minidump file that was generated by the BSOD, found in the C:\Windows\Minidump folder.

I now  kindly ask for this minidump file to be analyzed. Though I am grateful for any response, I would ask only for a specific analysis of the attached minidump file, as opposed to just general security or maintenance advice, so that I can tackle the specific solution directly.

My many thanks in advance,

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David Johnson, CD, MVPOwnerCommented:
It was a driver power state error.. has your friend added any drivers ? and are these drivers up to date?

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zovothAuthor Commented:
Greetings David:

Many thanks for your rapid reply... the Surface is brand new, so I am fairly certain she didn't add any drivers... I would be happy to update drivers, but does your analysis of the minidump indicate which driver is causing the issue?

Please sing out at your next convenience and many thanks,

A single BSOD usually shouldn't worry you. Only if they happen regularly should that be the case.

So normally you should wait for at least 3 BSOD's, and then zip the minidumps and attach them for analysis.

This single BSOD you had was caused by an inconsistent power state, for example moving out of standby or hibernation. But at the moment I wouldn't do anything but rather see if it happens again.
zovothAuthor Commented:
Greetings David & Rindi:

Many thanks for analyzing the Microsoft Surface BSOD... I would feel better if I knew which driver was causing the issue, but from your postings, it doesn't sound like the minidump specifies that... I will update all of the drivers I can, and hope for the best.

Thanks again and take care,

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