Couple of Years ago, through the advise I got from here, I bought and used NETGEAR FS726TP,
Grandstream GXP-2000 to setup a small center operation. Unfortunately, due to lightening, the netgear is no longer working. And I need to replace it, but I am wondering if there's something better out there. The netgear served me well, and still does, just the POE doesn't work. But the Grandstream, I am only able to use 1 RIGHT now.. others are not working fine.
So, I need advise on the headset for call center to buy. Switch to buy. and Telephone to buy. Keep in mind, I use asterisk linked with a crm on a local server.
I still use the server below:
HP ProLiant ML110 G6 Quad Core X3430 Tower Server
Form Factor: Tower
Processor: Intel Xeon X3430 Quad Core 2.40GHz
Cache Memory: 8MB L3 Cache
Memory: 24GB RAM(Installed)/8GB (Max)
Hard Drive: 240GB SSD
Optical Drive: DVD-ROM
Graphics Controller: Shared Video Memory (UMA)
My question is what sort of tools including Headset Phone, Routers, or Telephone card do you recommend for a small business of up to 8 seater call center, to get the best quality. Everything needs to be physically done.