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Eric JackFlag for United States of America

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Auto-reply to emails on a specific domain?

We have an old domain name that was used by a company we absorbed. Some employees have a secondary address with a xxx@olddomain.com email address on their mailbox. What are my options for sending an auto-reply to any sender that sends an email to that old domain name? I my understanding, any recipient with an @olddomain.com address would need to set up a Rule/Auto-reply individually. Is there a way to do this at the server/domain level?

Currently using Exchange 2010 but will be upgrading to 2013 or even 2016 in the next few weeks. Employees are using Outlook 2010 or 2013.

Our goal is to send replies to senders that the old domain will be going away and then phase it out.
Avatar of Tom Chadaravicius
Tom Chadaravicius
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1. Modify the MX record of the olddomain.com to point to SMTP you control.
2. At least on Linux, Exim, it is possible to configure the SMTP server without needing to have each mailbox user to set up an autoresponder (I have not worked with Exchange for about a year, my apologies)
3. Similarly, it is possible to forward incoming e-mail to the new user mailbox.
Thank you,
Tom
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Muhammad Burhan
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Sorry I haven't responded with results of these suggestions. I'm running into a problem where emails aren't coming into my Exchange server with that domain at all!
The Transport rule would have worked. Sort of. The rejection email it generated wasn't "user friendly". In other words, it looked like a system generated email (which it was) that people don't really bother reading. The message I put in was buried in the middle of all the other text.

Anyway, it's a moot point. The reason for doing this was to send auto-replies to anyone emailing an address on that old domain. We wanted to warn them that the email address (domain) was going away. In the end, we decided to just pay to keep the domain. That way we don't need to worry about anyone else grabbing the domain and possibly confusing our customers. The relatively small price to keep the domain is well worth it when you think about that.
That way we don't need to worry about anyone else grabbing the domain and possibly confusing our customers.
Good point!