Exchange outlook anywhere issue

hi Experts,

We have a client when they open outlook they are getting an error message as per the screen shot1. We bought a certificate from go daddy, but when we check exchange connectivity, I don't  know how came into picture. when I ping autodiscover,<clientname> it is pointing to right IP. In godaddy certificate we added owa, mail and autodiscover. In Exchange server we don't have any other certificate except for Godaddy certificate. IMAP, POP, IIS, SMTP roles are assigned to godaddy certificate in Exchange server. I am not sure where came from.
please help.
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ukitsmeAuthor Commented:
hi Muhammad,

That is not the issue I am having. In the certificate error message that I got, I got certificate of "". I don't know who the hell they are ). If it showing our internal domain name, I will know that it was some settings issue on my server. Out of blue it is pointing to that weird certificate.
ukitsmeAuthor Commented:

Internal and external url is the same
My OAB  
https://mail.<External domain name>/OAB
https://mail.<External domain name>/Autodiscover/Autodiscover.xml
Web service
https://mail.<External domain name>/EWS/Exchange.asmx
http://mail.<External domain name>/powershell
https://mail.<External domain name>/ECP
MASEE Solution Guide - Technical Dept HeadCommented:
Can you please check this article and let me know if it is not fixed
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Jamie McKillopIT ManagerCommented:

You've set your autodiscover URL to mail.yourdomain,com instead of Is this because you are using a single name cert instead of a SAN or wildcard cert? If you are planning on using anything other than autodiscover.yourdomain,com, you need to create an SRV record so Outlook knows where to find the autodiscover service. Your current issue is that Outlook is going through the list of Autodiscover URLs it tries and is hitting a webserver to the A record of your domain. That web server appears to have the certificate you are seeing.

The record you want to create should be in the following format: 43200 IN SRV 0 5 443

ukitsmeAuthor Commented:
fixed the issue at last. Issue is with clients web hosting company. The outlook anywhere is trying to connect with  on port 443 .It is getting SSL certificate on 443 from web hosting company that expired, so it was not going to
Spoke with mob and asked them to remove SSL certificate and that fixed the issue.

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ukitsmeAuthor Commented:
Fixed it myself
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