Act! Pro V16 Email Tracking Feature

Will the Act! Pro V16 desktop version email tracking feature work with Outlook 2013 that has a profile containing a single gmail account?
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Mike LazarusAct! Evangelist - CRM ConsultantCommented:
Do you mean recording history?
Act! should record the history when it sends to Outlook. Make sure you have v16.2 or 16.3

I haven't tried this in a while (since Gmail was a normal POP3/SMTP server).

If it's not working, let me know. There's an alternate way to bring history from Gmail to Act!

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Mark01Author Commented:
@Mike Lazarus I am going to switch from yahoo mail to another service. This is for personal use. I will have to do a lot of tracking of email interactions with quite a few contacts. I will need full use of the Email Tracking Feature.

What email service do you recommend that can be used with Outlook 2013 so that I can use all of the email tracking features?
Mark01Author Commented:
@Mike Lazarus Yes, I mean history. I also need to use Act’s Synchronization features (contacts, etc.) with Outlook.
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
I don't think the email server should matter.

Why do you need to sync contacts? I tend to find it's not that reliable and the Act! database shows as an address book in Outlook, so most users don't need it
Mark01Author Commented:
I have very little experience with Act! 2011 and Outlook. I’ll just maintain the contacts in the Act! database.
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