ip address

This question is for Predrag Jovic...  he helped me a lot with my last question

I just have a question regarding my router configuration..    I'm trying to connect with my cloud server (ip address: 72.x2.190.xx through filezilla but it doesn't let me..

should I add the ip address in my router config?  could you please help me?

Thank you
modezaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ncomperCommented:
I do not have any information around your existing configuration but a few things to check are:

By default depending on the device in hand outgoing connections are not blocked over TCP/UDP if the device has been configured secure you may need to update with a rule like

From any Internal to Any External port 21/22 permit

Can you confirm the Error that FileZilla is displaying when you are trying to connect as that may point to connection/authentication issues rather and allow faster troubleshooting
0
modezaAuthor Commented:
Error:      Connection timed out after 20 seconds of inactivity
Error:      Could not connect to server

thank you ncomper
0
ncomperCommented:
ok, if you do the following are you prompted for details?

In a browser put the following address in FTP://IPAddressOfServer or FTP://DNSnameOfServer

This will tell you if you can hit the server on the default FTP port
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

modezaAuthor Commented:
This page can’t be displayed

•Make sure the web address ftp://72.3x.190.3x is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
0
ncomperCommented:
OK, try again via your mobile device on 3G/4G and see if you can access the page outside of the local LAN, if you can this isolates you to a firewall rule that you need to add. If you can not access it externally either then this is an issue at the FTP server side.
0
JustInCaseCommented:
Modeza, anyone who can will try to help you, no need for asking help from specific user. We are voluntarily here.
As for your current problem, I am not sure which is direction that you are trying to establish traffic, but if I remember correctly, you had some static associations in your configuration.
Did you change those since they were pointing to address of your IP address assigned from previous ISP?

Those are similar to this one
ip nat inside source static tcp 192.168.101.1 20 72.3x.190.3x 20 extendable
this is example of port forward
tcp - is protocol that is in use
192.156.101.1 - is your server real IP address
20 - is port of your server you want to access
72.3x.190.3x - is you WAN IP address you want to use to access server
20 - is WAN port for connecting if you want to access server's port 20 (those 2 don't have to be the same)
extendable is used in situations where there is more than one association to the of WAN address to different inside hosts
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.