Gmail Free account if full

My GF Gmail account is full. It is storing too many messages and I need to clear them out. This is because her phone has limited capacity.
what options do I have ? What recommendation everyone can give me? what is the best practice ?

this is more info: "My iphone has about 6GB of storage. I got a msg today that I am almost maxed out. I went to settings 1.3G is used by my email. I need to reduce that. I tried today and did not succeed. I did succeed though in changing the default for deleted megs to really delete msgs and no more archive. But I have so many msgs in the archive ALL Mail. I deleted them for an hour, and then they all showed up again. I think I have to delete them on the server. or Change a setting on the server.

How should I approach this scenario ?

Thank you
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sikhumbuzo NtsadaIT AdministrationCommented:

If these are important e-mails you can connect her account on a PC and download all e-mails first for a backup. You then need to connect via webmail and delete the messages, else they will keep coming back.

Thank you.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ItaliabellaAuthor Commented:
Sikhumbuzo. so I should reverse the process. instead of deleting the email from the device, I should delete them directly into the server logging in to it using webmail ? Correct ?
Sikhumbuzo NtsadaIT AdministrationCommented:
Yes that is correct - the setup on the phone is an IMAP - which just synchronises with Webmail and does not delete messages from the server.
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

ItaliabellaAuthor Commented:
ohhh this is a very good point that you are explaining and I want to make sure that I understand it clearly. this is why when she deleted her email for an hour from archive all mail they later came back ?

because she really never deleted from the server correct ?
Sikhumbuzo NtsadaIT AdministrationCommented:
That is correct.
Check the account settings in your mail client. In Thunderbird for example, if you select "Account Settings", and then "Synchronization and Storage", you can disable "Keep messages for this account on this Computer". There are also other tweaks you can change in the synchronization settings. There is also a setting which allows you to synchronize only the most recent messages. IMAP has the advantage that you don't have to download the whole mailbox from the server, which Pop would do. So long as you have a connection to the internet, you can read your mails without synchronizing and using up local disk space.

I don't know what mail client your device is using, but it should also have similar options you can set, and maybe there is even an iOS version of thunderbird...
ItaliabellaAuthor Commented:
RIndi she is using Gmail and and I phone. do you know where these synchronization settings are in an iphone ? thank you..
No, I don't use "i-crap" stuff, so I have no idea where such a setting would be.
ItaliabellaAuthor Commented:
Excellent and sorry for the responding.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Clients

From novice to tech pro — start learning today.