IMAP on Windows 10 email app

Hi,

I'm developing a technical walkthrough for adding my employer's IMAP accounts to the Windows 10 native email app. Unfortunately, there doesn't appear to be any option to configure a 'Root Folder Path' or 'IMAP Path Prefix.' The app is also missing other related settings for 'Mailbox Behaviors.'

As a result, the test email account does not save copies of sent messages. Is there a workaround for IMAP, or are we stuck with POP?

Thanks,
Brad
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Bradley DorranceHelp Desk AnalystAsked:
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SStoryCommented:
Have you tried installing Mozilla Thunderbird? It is an email client that works very well with IMAP?  I haven't tried it on 10 since I don't have/want Windows 10, but it probably works.
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Bradley DorranceHelp Desk AnalystAuthor Commented:
Sorry, I've been asked to work with this specific email client, and wanted to know if there is any way to properly configure it so SENT items will sync.
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SStoryCommented:
OK. Sorry. Not surprising. I don't think Microsoft likes IMAP.  It opens up too many non-Exchange options, but that may be changing as they move forward.
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Bradley DorranceHelp Desk AnalystAuthor Commented:
Thanks. I'm pretty confident that the Windows 10 mail app simply doesn't offer the folder / sync management features that our ISP requires. This is a pretty serious oversight, making recent updates to Mac Mail look absolutely perfect by comparison.

IMAP in Outlook 2010 and works fine, since there is a 'Root Folder Path' and customization options for the location of Sent Items.

I'm going to complete my walkthrough for the ISP's web site, with a big "Not Recommended" disclaimer.
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Bradley DorranceHelp Desk AnalystAuthor Commented:
Confirms what I suspected.
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SStoryCommented:
I haven't tried 2010 but prior versions didn't seem to work well.  I dumped Outlook for Thunderbird and have been perfectly fine.
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