IMAP on Windows 10 email app

Bradley Dorrance
Bradley Dorrance used Ask the Experts™
on
Hi,

I'm developing a technical walkthrough for adding my employer's IMAP accounts to the Windows 10 native email app. Unfortunately, there doesn't appear to be any option to configure a 'Root Folder Path' or 'IMAP Path Prefix.' The app is also missing other related settings for 'Mailbox Behaviors.'

As a result, the test email account does not save copies of sent messages. Is there a workaround for IMAP, or are we stuck with POP?

Thanks,
Brad
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Have you tried installing Mozilla Thunderbird? It is an email client that works very well with IMAP?  I haven't tried it on 10 since I don't have/want Windows 10, but it probably works.
Bradley DorranceHelp Desk Analyst

Author

Commented:
Sorry, I've been asked to work with this specific email client, and wanted to know if there is any way to properly configure it so SENT items will sync.
OK. Sorry. Not surprising. I don't think Microsoft likes IMAP.  It opens up too many non-Exchange options, but that may be changing as they move forward.
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Bradley DorranceHelp Desk Analyst

Author

Commented:
Thanks. I'm pretty confident that the Windows 10 mail app simply doesn't offer the folder / sync management features that our ISP requires. This is a pretty serious oversight, making recent updates to Mac Mail look absolutely perfect by comparison.

IMAP in Outlook 2010 and works fine, since there is a 'Root Folder Path' and customization options for the location of Sent Items.

I'm going to complete my walkthrough for the ISP's web site, with a big "Not Recommended" disclaimer.
Bradley DorranceHelp Desk Analyst

Author

Commented:
Confirms what I suspected.
I haven't tried 2010 but prior versions didn't seem to work well.  I dumped Outlook for Thunderbird and have been perfectly fine.

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