Re-routing Windows Event Logs

I'm at a public library and we keep Faronics' Deep Freeze on each of our public use computers. Recently there has been a rash of these machines restarting a random; when that happens, due to Deep Freeze, the Windows Event Logs from the time of the error vanish. I know Deep Freeze has a Thawed Space capability that allows you to retain data if the computer reboots while frozen. I would like to either do this or create a partition and have the event logs saved in that area. I know this is possible and found a guide on Faronics' website on how to do it. For some reason, though, I cannot get it to work. Would love some advice.
Wesley JohnsonIT AssistantAsked:
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Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
Have you referred to the link below from Faronics on how to relocate the Event Logs to a different location:

http://faronics.kayako.com/Knowledgebase/Article/View/318/8/how-do-i-retain-the-event-logs-on-a-windows-computer

In a nutshell you need a second partition where the logs will reside.
Wesley JohnsonIT AssistantAuthor Commented:
That's the one I found I referenced in the article. I've tried that and nothing happens.
Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
Do you have two partitions and if so, is the second partition frozen?  If you go and check the registry, what location does it show for the event logs and can you see the event logs in that location?
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Wesley JohnsonIT AssistantAuthor Commented:
Just set the partition as a thawed space. Still nothing writing to it.
Mohammed KhawajaManager - Infrastructure:  Information TechnologyCommented:
Have you contacted Faronics?  Could you provide us  the partition information, registry setting for logs as well as details from Faronics that the second partition is thawed space.

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Wesley JohnsonIT AssistantAuthor Commented:
I believe that's the route I'm going to have to go. I'll accept your last comment as an answer as I believe this will require talking to the company. Thanks for your help!
Wesley JohnsonIT AssistantAuthor Commented:
Unfortunately my problem will require the expertise of Faronics themselves. Mohammed offered great suggestions and his last is the one I will follow.
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