troubleshooting Question

HP LaserJet Enterprise and Officejet Enterprise MFP Printers - 30.03.45 Error

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msschelp asked on
Printers and Scanners
3 Comments1 Solution1828 ViewsLast Modified:
Trying to resolve this scanner error.  Have tried the steps outlined in the link:

http://h20565.www2.hp.com/hpsc/doc/public/display?calledBy=Search_Result&docId=emr_na-c04580015&docLocale=en_US

Reinstalled Firmware 5 times because I know sometimes you have to perform the firmware upgrade a couple times to fix certain issues.  

sometimes it goes away and then the message just keeps coming back and will not allow users to scan for fax or copys.  Please help.
ASKER CERTIFIED SOLUTION
Scott C
Senior Engineer

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