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msschelp
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HP LaserJet Enterprise and Officejet Enterprise MFP Printers - 30.03.45 Error

Trying to resolve this scanner error.  Have tried the steps outlined in the link:

http://h20565.www2.hp.com/hpsc/doc/public/display?calledBy=Search_Result&docId=emr_na-c04580015&docLocale=en_US

Reinstalled Firmware 5 times because I know sometimes you have to perform the firmware upgrade a couple times to fix certain issues.  

sometimes it goes away and then the message just keeps coming back and will not allow users to scan for fax or copys.  Please help.
Printers and Scanners

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hdhondt

8/22/2022 - Mon
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Scott C

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msschelp

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Thanks for the obvious Scott.  Next step will be to replace the scanner assembly.
hdhondt

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