How to add another users mailbox account to the available accounts in exchange 2007 OWA

We have users who need to add additional users mailboxes to their mail view in outlook web access. We do not see any options to do this.
in the desktop  client, we go to account settings, advanced and add another mailbox.

One blog indicated we do this from clicking on the user name in the upper right corner of the OWA screen. Our OWA screen does not show the user name.

Please advise how to achieve getting additional mailboxes visble on our web client.
thank you
Wayne
wlasnerDirector, ITAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AmitIT ArchitectCommented:
In OWA, right click at the root or username. Select other user mailbox. Provide the mailbox name and open it. Check this
http://www.msexchange.org/blogs/walther/news/opening-other-users-inboxesmailboxes-using-owa-2010-494.html
0
billungerCommented:
Make sure you use Internet Explorer.  

If I access 2007 OWA via something like Chrome, I don't get the option...
0
wlasnerDirector, ITAuthor Commented:
OK, the IE made a difference. We now have the name and the drop down option. I already have access to the administrator mail box under my desktop client. Yet, in OWA it tells me  "You do not have permission to open this mailbox. For access or for more information, contact technical support for your organization."  
I have owner permissions
--------------------------------------------------------------------------------
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

AmitIT ArchitectCommented:
Goto EMC. Find the user, right click and take full permission. Wait for sometime and then open again.
0
Michael MachieFull-time technical multi-taskerCommented:
To clarify Amit's instructions you would:

Go to Exchange Management Console -> Recipient Configuration -> Mailbox
In the list of mailboxes, R-Click on the User you want to add access to -> select 'Manage Full Access'
In the search list type the name of the User to GRANT Full Access to -> and then OK then Finish

This will grant the User you selected in the search list FULL access to the mailbox you want to grant access to. Keep in mind that it will not only grant access in OWA but will also automatically populate the User's Outlook with the Mailbox access was granted for.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
wlasnerDirector, ITAuthor Commented:
No option for security or permissions when going to properties for a user mailbox in MMC?
0
Michael MachieFull-time technical multi-taskerCommented:
@wlasner: whose comment were you replying to?

If you have Domain, or Enterprise, permissions assigned to your account you will definitely see the 'Manage Full Access' option.
0
wlasnerDirector, ITAuthor Commented:
You guys are great! Got it. Thank you. I was not on the server, remove EMC does not allow that function.
0
wlasnerDirector, ITAuthor Commented:
Thank you
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.