Files and shortcuts missing


I have a user on a Windows 2008 network whose shortcuts to files on our shares go missing and she saved a file today and it created a temp file then deleted the file?  Has anyone seen this type of behavior before?  I am thinking virus.  Nobody else is having this issue.  I have disabled Windows Maintenance as I have seen the shortcut thing happen before in Windows 7.  Any suggestions would be greatly appreciated.
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JohnBusiness Consultant (Owner)Commented:
At the user's workstation, type NET USE and enter. Are there persistent, disconnected drives? This happens with ungraceful disconnects. I usually do the following to map a folder:

First run NET USE T: /Delete for all T

Then in the script use
NET USE T: /Delete
NET USE T: \\server\folder

for all T.

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cheesebugahAuthor Commented:

When I run this on my machine, all of my network drives show up as "unavailable."  ???

What is the significance of the T?
JohnBusiness Consultant (Owner)Commented:
"T" is just an example drive letter. It could be X, Z or whatever.

When you delete a drive mapping, it should not show up as unavailable. It should just not show up.

It looks like persistence has caused an issue which ultimately is your problem with shortcuts to files going missing.

Look at all your mappings in Windows Explorer and delete all the folder mappings with NET USE Drive:  /Delete. Do not restart at this point.

Work until all folder mappings are gone and Windows Explorer shows no drives.

Now restart and the script should map the correct drives and the file shortcuts should be there.
cheesebugahAuthor Commented:
I deleted all network shortcuts and recreated them.  I also turned off the "maintenance" feature in Windows 7 and everything seems to be just fine now.

Thank you John.
JohnBusiness Consultant (Owner)Commented:
@cheesebugah - Thanks for the update and I was happy to help.
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