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gudii9Flag for United States of America

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upgrade or downgrade to windows 10

Hi,

I have windows 7 home orignally on my dell laptop. I upgraded to windows 7 enterprise. when i open windows explorer about 90% of the time it is crashing. Not sure what is the issue. Mcaffee cannot find any virus or malware. I have 2 options

1. go back to original factory default windows 7 home
or
2. go to latest windows 10 which is free i think.

Which option is better.
how to get windows 10 for free and hopefully that is stable version. Also when i upgrade i do not have to worry about existing 300 gb of data on l=my laptop and other java applications running right(they all stay as it is right without any errors)

Please advise
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arnold
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Windows 7 Enterprise is only available from educational institutions for Windows 7 Home so unless you or your company stole it (companies cannot upgrade home class operating systems to Enterprise, only schools), you should go back to your school and see if they can give you a Windows 10 Enterprise installation disk/USB stick.
before you upgraded to enterprise - was it having that problem?
if so, you may even have bad hardware

you can try running sfc, or a repair install :

http://www.sevenforums.com/tutorials/3413-repair-install.html            REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC
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ASKER

before you upgraded to enterprise - was it having that problem?
if so, you may even have bad hardware

i do not have problems before that i remember.
also - updating the drivers can help
i assume no errors in device manager ?

**did you run any of the commands ?
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ASKER

any companies that do online diagnosis of the problem over the net and give me the quote before i decide whether to take that help or not depending on price?

I am not familiar with all these things
i wonder why upgrading to enterprise should crash the system
i would look in event viewer first - so i can find the reason of the crashes - and remedy it

==========
any companies that do online diagnosis of the problem over the net and give me the quote before i decide whether to take that help or not depending on price?
===========what are we doing here then ? ? we help you for free
but if you don't want to run a simple command - it gets difficult for us to help you

- that said - if you want info on a specific one - why not ask ?
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ASKER

what are we doing here then ? ? we help you for free
but if you don't want to run a simple command - it gets difficult for us to help you

i agree. I will definitely make some time and check the links you sent to run those series of steps.
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ASKER

i did REPAIR that never fixed my issue of abruptly closing widows explorer issue.

also - updating the drivers can help

where to get all the drivers and how to check and update missing ones. please advise
You cannot get the list of the drivers you need to update. Sometimes it is needed that you go to device manager and click on each device - update driver. If any update is available it will do it.
But as nobus said - upgrade to Windows Enterprise should not cause any problem because home edition and enterprise are almost the same OS.
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