upgrade or downgrade to windows 10

Hi,

I have windows 7 home orignally on my dell laptop. I upgraded to windows 7 enterprise. when i open windows explorer about 90% of the time it is crashing. Not sure what is the issue. Mcaffee cannot find any virus or malware. I have 2 options

1. go back to original factory default windows 7 home
or
2. go to latest windows 10 which is free i think.

Which option is better.
how to get windows 10 for free and hopefully that is stable version. Also when i upgrade i do not have to worry about existing 300 gb of data on l=my laptop and other java applications running right(they all stay as it is right without any errors)

Please advise
LVL 7
gudii9Asked:
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arnoldCommented:
You can not upgrade for free to Windows 10 from an enterprise version. You can create the Windows 10 bootable USB or DVD and install clean windows 10 home which you can then using anytime upgrade to pro version if needed.

Given your installed OS version is not free to upgrade, your original is.
I do not think there is a free path that bypassing the need to backup the 300gb (you should make sure you gave a backup given your system is at least 3 years old).
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noxchoGlobal Support CoordinatorCommented:
Here is a question not "which is faster" but "which is going to work"?
As noted above - upgrade to Windows 10 Enterprise is not possible. Thus upgrade to Windows 10 Home using your Windows 7 Home. Upgrade through update function does not delete data. It keeps all as is.
But you must have backup of your data just for the cases if your HDD dies or file system gets corrupted.
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andreasSystem AdminCommented:
Even the system would only be one week old you should make a backup. Hardware failures can always happen.

I've done several Win7 to win10 updates yet. Not all went smooth, some really need a CLEAN reinstall of windows 10 as after the upgrade some things were not working properly or not as stable as it should. No complete desaster but installed software was ruined in more than one case.

I suggest a clean reinstall of win10 instead of the migration path. Backup all your files and stuff and reinstall win10 and then put back your files and applications.
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JohnBusiness Consultant (Owner)Commented:
You are between a rock and a hard place.

Windows Home is (in my opinion and in my experience) worthless.
Windows 7 Enterprise cannot be upgraded to Windows 10 free as noted above.
Your system is crashing and updating to Windows 10 AND keeping apps and data will also keep the crashing problem - nothing solved.

Decide what you want in terms of Enterprise or Pro. If you want Enterprise, back up the computer, pay for the Windows 10 Upgrade and "Keep Nothing" when that selection comes up. Install your software and recover the data.
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Windows 7 Enterprise is only available from educational institutions for Windows 7 Home so unless you or your company stole it (companies cannot upgrade home class operating systems to Enterprise, only schools), you should go back to your school and see if they can give you a Windows 10 Enterprise installation disk/USB stick.
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nobusCommented:
before you upgraded to enterprise - was it having that problem?
if so, you may even have bad hardware

you can try running sfc, or a repair install :

http://www.sevenforums.com/tutorials/3413-repair-install.html            REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC
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gudii9Author Commented:
before you upgraded to enterprise - was it having that problem?
if so, you may even have bad hardware

i do not have problems before that i remember.
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nobusCommented:
also - updating the drivers can help
i assume no errors in device manager ?

**did you run any of the commands ?
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gudii9Author Commented:
any companies that do online diagnosis of the problem over the net and give me the quote before i decide whether to take that help or not depending on price?

I am not familiar with all these things
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nobusCommented:
i wonder why upgrading to enterprise should crash the system
i would look in event viewer first - so i can find the reason of the crashes - and remedy it

==========
any companies that do online diagnosis of the problem over the net and give me the quote before i decide whether to take that help or not depending on price?
===========what are we doing here then ? ? we help you for free
but if you don't want to run a simple command - it gets difficult for us to help you

- that said - if you want info on a specific one - why not ask ?
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gudii9Author Commented:
what are we doing here then ? ? we help you for free
but if you don't want to run a simple command - it gets difficult for us to help you

i agree. I will definitely make some time and check the links you sent to run those series of steps.
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gudii9Author Commented:
i did REPAIR that never fixed my issue of abruptly closing widows explorer issue.

also - updating the drivers can help

where to get all the drivers and how to check and update missing ones. please advise
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noxchoGlobal Support CoordinatorCommented:
You cannot get the list of the drivers you need to update. Sometimes it is needed that you go to device manager and click on each device - update driver. If any update is available it will do it.
But as nobus said - upgrade to Windows Enterprise should not cause any problem because home edition and enterprise are almost the same OS.
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nobusCommented:
>>  where to get all the drivers   <<  you find them on the manufacturers site
you can alo post the model here, then we can help

**did the repair run without problems?
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