SRV Record And Autodiscover


Have an issue where we have an Exchange 2013 Server only External users Connect to, It is a small hosting server so the domains have SRV Records pointing to a name on the Cert

If you try to setup Devices i.e. iPhone using auto discover it does not work it just takes you to the screen where you have to add more information like Server Name etc., if you do this it will work fine.

if I add and auto discover A Record to their domain and point it to the exchange server, then Auto discover will work but then they will get Cert Issues in Outlook.

so it seems that the Auto discover Part is not working with SRV Records???
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

FOXActive Directory/Exchange EngineerCommented:
Add an external A record that points to the same mail gateway address, but for autodiscover.

A record - - (external IP)

A record - - (external IP)

Use to test

Alternatively you can add a CNAME which points autodiscover to the current mail A record.  The SRV should work in directing the service, the connectivity test will confirm any errors here.

Be aware that if is not included as a subject alternative name on your cert then your customers will still get cert errors....

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.