Upgrading the firmware on a XTMv

Hi

I have a Watchguard XTMv and need to upgrade the firmware. What is the procedure for this?

Thanks in advance
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Technical InformationAsked:
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ncomperCommented:
This is quite simple,

Make sure you have your Watchguard login details (website)
confirm the way you would like to update GUI/WSM
Download the related package
Complete backup
Follow the default instruction set of the upgrade

(WSM) http://www.watchguard.com/help/docs/wsm/11/en-US/index_Left.html#CSHID=en-US%2Finstallation%2Fversion_upgrade_new_c.html|StartTopic=Content%2Fen-US%2Finstallation%2Fversion_upgrade_new_c.html|SkinName=WSM%20%28en-US%29

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Technical InformationAuthor Commented:
Thanks for this. Whats the best way to download the related package!?
ncomperCommented:
If you log into the website first > Scroll down to Software > select the device you have.

The top two options with be the OS files, at the moment we are on 11.10.2
wg.PNG
If you are completing this by the web interface choose the WEB UI version or for the WSM choose the other. They will down load nice and fast for you. then follow the instruction set on the link above. It is a very easy process. I would then confirm everything is working as expected ) check your internet throughput. Ensure you have a good backup of it first as you may need to revert to the previous version but again this is very easy.

If you are using the WSM ensure you pull the latest version down so you can still access the unit (*latest version is at the bottom of the image as well.
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Technical InformationAuthor Commented:
Thank you

So last question from the two links one is a .exe that I install on my PC and use with WSM and the 2nd os for the webUI upload?

What would be easier?

Also how do I find the model of my XTMv

Thanks
ncomperCommented:
So.... the Two links... when managing XTM devices you have more control via the WSM but if you are not comfortable using this and/or would prefer the GUI then either is just as easy, you choose.

Once you connect to the XTM device you can find the model number
Via the WSM:
wsm.PNG
Via the GIU:
gui.PNG
ncomperCommented:
Via the GUI:
System > Upgrade OS

Via WSM:
Policy manager > File > Upgrade
Technical InformationAuthor Commented:
Sir you deserve 100000 points :) Thanks for all your help!!!
Technical InformationAuthor Commented:
Brilliant Help!!! A++++
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