i have a user that had an old system that was freezing up it was a windows 7 system.
i took and replaced the computer from scratch and the new system freezes as well (locks up in terms of mouse and keyboard, etc..)
What program if any can i run in dos or download for free that will pinpoint what is causing the system to hang up.
It has to be some file that is corrupt or something but i can't pin point it cause the user states it is random. Please help with detailed instructions on what program/commands to run/type.