I got this message from the employee after upgrading her to a new computer(from xp to win7):
Can you see if you can find something on my ADF/scanner? Let me explain what it’s doing differently. Before the upgrade, I would load my scanning software in the morning right after Outlook. I could scan all day either via the ADF or the flatbed. It automatically detected if there was something in the ADF because of the little trigger that is pressed when you lay paper up there. Now, I can load the software but it will not switch back and forth between the ADF and the flatbed. If the first document I scan is with the ADF that’s all it will look for from then on. Likewise if the first document is on the flatbed, then I don’t care how many times I trigger that switch, it only scans from the flatbed. To get it to switch to the other scanning method, I have to close the software and re-open it. I don’t know whether it’s just something in the driver or something that I don’t have set right.
Anybody know what she is talking about?